What Is It That Sets Us Apart?
A Powerful Marketing Engine
As a vet, you know how frustrating it can be to take over something to make it fit your techniques, skill sets, and procedures. Have you ever had to fix another veterinarian’s work or correct a client’s Pinterest-recommended petcare disaster? By controlling everything on our platform from the ground up, we’re able to make sure we know exactly what’s happening, why it’s happening, and how we want it to move forward to best serve your practice.
We Set Our Clients Up for Success
We could talk for ages about our software. If you’re interested in learning more about it, view our platform information page. But having a great product doesn’t mean much if you dread dealing with your website or marketing company. We totally get this-- we also deal with flighty vendors, crappy customer service, and the dreaded automated phone answering recordings. To spread better customer service karma into the world, we make sure we answer phone calls and emails, follow up on requests, and advise our clients on changes that they need to know. In addition to that, we ensure that the services we provide and the recommendations we make are based on your specific needs and goals.
We Know Our Competencies
Not everyone is good at everything. We know what we're good at and we focus on those areas. For instance, we know that we wouldn't be good at email hosting, so we help set your practice up with another provider for that. But we're great at websites and digital marketing, and we are great at identifying the individual needs and goals for each client. We don't have long-term contracts, so we avoid high-pressure sales that lead clients to resent their vendors.
Everything we do throughout the entire time you’re with us will be communicated to you. You have access to all of your practice's logins, you can log in to see your reporting at any time, and if you give us a call, we won't BS you or give you the runaround.
The success of your business is our business. We’ve seen firsthand how a great website and online presence can elevate a practice from surviving to thriving, and we look forward to bringing those skills and ideas to your practice.
Just like you, we've had days where everything that could go wrong, did go wrong. We know that things happen and plans change. We will work with you and your practice through the twists and turns of running your business.
We believe that we should earn your business every month and on a more personal level, most of us have been burned by long-term contracts in the past and we don't want to do that to our clients.